Shipping Policy
Revia Shipping Policy
· @Mitchel Zaken
Most Revia orders arrive within 10–13 business days of purchase, including 1–2 business days of processing.
Order processing
We process and dispatch every order within 1–2 business days (Monday–Friday, excluding holidays). Orders placed on weekends or holidays begin processing the next business day.
Once your order ships, you'll get a confirmation email with your tracking number.
Delivery times
Total delivery time is 10–13 business days from the day you order, with processing included.
|
Stage |
Time |
|---|---|
|
Processing |
1–2 business days |
|
In transit |
9–11 business days |
|
Total estimated delivery |
10–13 business days |
Delivery times are estimates from the carrier, not guarantees. Peak seasons (Black Friday through the holidays), weather, and carrier backlogs can add a few days.
Shipping rates
Shipping is free on all orders within the United States. [Edit if you charge shipping or have a free-shipping minimum.]
We currently ship to [the United States only / list countries].
Order tracking
Every order includes a tracking number, sent by email when it ships. Tracking can take 2–4 business days to update after dispatch, so a "no information yet" status early on is normal. You can also check your order status on our [Track Your Order] page.
If you order multiple items, they may ship from different warehouses and arrive in separate packages with separate tracking numbers.
Delays
If your order can't ship within the stated time, we'll email you with a revised estimate. You can then choose to wait or cancel for a full refund.
Incorrect addresses
Please double-check your shipping address at checkout. If you spot a mistake, email us within 12 hours of ordering and we'll do our best to update it before dispatch. We aren't responsible for orders delivered to an incorrect address entered at checkout.
Lost, stolen, or delayed packages
If tracking shows your order as delivered but you can't find it, check with neighbors and your local post office, then contact us within 7 days. If your order hasn't arrived 20 business days after purchase, contact us and we'll send a replacement or issue a refund.
Contact us
Questions about your order? Email us at [support@yourdomain.com] with your order number, and we'll reply within 24–48 hours.